Welcome Back to e98 — Log In and Play

Logging In to e98 — What You Need to Know

Getting back into your e98 account is straightforward. Use the mobile number or email address you registered with, enter your password, and you are in. If you enabled two-factor authentication — which we strongly recommend — you will receive a one-time code on your mobile to confirm the login. This takes about ten extra seconds and adds a significant layer of protection against unauthorised access.

If you are logging in on your own personal phone and nobody else uses it, ticking "Remember me" saves your session so you do not need to enter your credentials every single time. On a shared device, skip this option and always log out when you are done.

Forgot Your Password? Here's What to Do

If you have forgotten your e98 password, do not create a new account — that goes against the platform rules and will result in both accounts being flagged. Instead, use the account recovery option available on the login screen. You will need access to the mobile number or email address registered to your account, as a reset link or code is sent there.

If you no longer have access to the registered number or email, the support team can help verify your identity through alternative means. Live chat is available around the clock and is the fastest way to resolve account access issues. The FAQ page also covers common login problems in detail.

Keeping Your e98 Login Secure

Your login credentials are the keys to your account — and your balance. A few habits make a real difference to your account security:

• Use a unique password that you do not use for any other website or app. If your email password gets leaked somewhere, you do not want it to also open your e98 account.
• Enable two-factor authentication (2FA) from your account settings. Every login will require a code sent to your phone, making it extremely difficult for anyone else to access your account even if they know your password.
• Do not share your password with anyone — including people you trust. Your account is tied to your identity and responsible for transactions made under it.
• Log out on shared or public devices. Cafes, libraries, a friend's phone — always log out and never save your credentials in a shared browser.
• Watch out for phishing attempts. e98 will never ask for your password via SMS, WhatsApp or email. If you receive a message asking for your login details, ignore it and report it to support immediately.
• Update your password periodically — especially if you think it may have been seen by someone else. You can change it any time from the security settings in your account.

Login on Mobile — The App vs. Browser

You can log in to e98 through any mobile browser — Chrome, Safari, Samsung Internet — and the site is fully responsive on all screen sizes. It works well. That said, the dedicated e98 app delivers a noticeably better experience for a few reasons.

The app keeps you logged in between sessions (unless you choose to log out), which means no typing credentials every time you want to check live odds during a PSL match. It also loads faster on typical Pakistani mobile network speeds, and push notifications can alert you to live betting opportunities and new promotions — useful during active cricket series.

The app is available for Android devices and can be downloaded directly from the Download page — no app store needed. iOS users should check the download page for current installation instructions.

What to Do If Your Account Is Locked

Multiple failed login attempts will temporarily lock your account as a security precaution. This is normal — it prevents brute-force attacks on accounts. The lock typically clears on its own after a short waiting period. If it does not, or if you need access immediately, contact the support team via live chat. They can verify your identity and restore access quickly.

Account locks can also occur if unusual activity is detected — for example, a login attempt from an unrecognised device or location. In these cases you may be asked to verify your identity before the account is restored. This is a protective measure and nothing to worry about if your account is legitimate.

Responsible Gaming Starts With Your Login

Every time you log in is a good time to check in on your gaming habits. e98 provides account tools that let you set deposit limits, loss limits and session time reminders — all accessible from your account settings after logging in. If at any point gaming feels like it is getting out of balance with the rest of your life, these tools are there for you to use without judgement.

Self-exclusion is also available if you need a longer break. This can be requested through the support team and takes effect immediately. Full details are on the Responsible Gaming page. Remember — e98 is for adults aged 18 and above, and gaming should always be kept within a budget you are comfortable with.